Managerial Roles Studied in New Survey
It is time managers changed their behaviour and attitude at the workplace before employees crack under pressure and start suffering from stress and anxiety. However, in order to see that managers become less demanding and more humane, certain HR strategies should be adopted in workplaces wherein employees can provide constructive feedback on managerial behaviour, as it has been found that such feedback makes a manager realize that he should change himself before things start going awry.
The above conclusions were arrived at after a detailed research in which inter-personal relations at the workplace were studied in details. The research was the result of combined efforts of the Chartered Institute of Personnel and Development, the HSE, and Investors in People. During the research, 500 employees were told to assess how their managers performed their duties at the workplace, and 150 managers were told to judge their own work and how good (or bad) they were as managers.
There were two groups made: One group of managers was allowed to perform their duties in a work environment without being given any training on managerial behaviour, while the other group received necessary training and even feedback from employees on how they executed their managerial roles.
It was found that those managers who received proper feedback ended up being better managers, as they understood their mistakes and worked to improve themselves. The feedback mainly focused on the managers’ need to restrain themselves and have more emotional intelligence.
Managers were also expected to successfully handle and delegate work, and to be more considerate towards the needs, requirements, wishes and aspirations of the members in their team. Lastly, managers were expected to be skilled at conflict management and resolution.
New business tools are soon to be available for use by employers that will help in assessing managerial skills and abilities.
Human resources (HR) is at the heart of organisations and stress management is an important part of good management; it not only leads to increased motivation and dedication among employees but also results in fewer conflicts. For anyone involved in human resources management, training and development, a Certificate in HR Practice (CHRP), provides training to assist managers in the preparation of appropriate policies and procedures to successfully help employers tackle bullying and stress in the workplace.
